At Séra, we know you're excited to receive your order, and we're committed to getting it to you as quickly and carefully as possible.
Orders placed Monday–Friday before 1:00 PM ET are typically processed and shipped the same business day.
Orders placed after 1:00 PM ET, on weekends, or on U.S. holidays will be processed and shipped on the next business day.
Every Séra order is carefully inspected and packaged before leaving our fulfillment center to ensure it arrives in exceptional condition.
At this time, Séra ships within the United States.
Once your order has been shipped, estimated delivery times are:
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
Please note that delivery times are estimates and may be affected by carrier delays, weather, or other circumstances outside of Séra's control. Once a package has been handed over to the shipping carrier, we are unable to guarantee transit times.
Once your payment has been successfully processed, you'll receive an email confirming your order.
As soon as your package ships, we'll send a second email containing your tracking number and a link to follow your shipment every step of the way.
Please review your shipping address carefully before completing your purchase.
Séra is not responsible for orders shipped to an incorrect address entered during checkout. Due to our fast processing times, we're unable to guarantee address changes once an order has been placed.
If you notice an error immediately after placing your order, please contact us as soon as possible at info@thefleurstudio.com While we'll do our best to assist, we cannot guarantee changes can be made before your order ships.
